The IT Service Management (ITSM) landscape continues to constantly evolve, driven by technological advances, changing user expectations and a growing emphasis on sustainability and innovation.
Ideally, healthcare would be the last sector targeted by hackers and cyber attackers – after all, no one wants to cripple critical hospital infrastructure and play with lives. However, healthcare is still the hardest hit when it comes to the average cost of a data breach, peaking at $9.2 million in 2021.
According to the latest Ransomware Spotlight Year End report, 56% of the 223 older vulnerabilities identified before 2021 are still actively abused and used as gateways for ransomware attacks. This raises the question of why companies do not patch vulnerabilities regularly.
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