Why do organizations need a Remote Monitoring and Management (RMM) solution?
Fundamentally, the clients of a Managed Service Provider (MSP) want their technology to keep working, their software to stay up-to-date and their data to stay backed up and available. When things go wrong that’s when the phone is picked up and the MSP is called. Customers expect that they will not be disappointed then.
Remote Monitoring and Management (RMM) solutions ensure that the delivery of these services is taken care of, and that they match the needs of the MSP and its customers. Direct access to remote systems, and secure and reliable backup ensures that an MSP’s services are guaranteed. More importantly, the MSP can be confident that their customers’ networks, devices, and data are available anytime, anywhere, just as customers expect.
IT Service for You
We know that every businesses' needs are completely different from the next, so we offer packages for any business size or budget.
Predictable Costs 24/7
We doesn't charge you more when your network is down or a server fails. Our flat-rate fee programs covers all of that whenever you need it done.
Keeping Your Team Productive
Our managed services include round-the-clock monitoring of your key infrastructure, computers and network servers.
Our Team is Ready to Help
Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
Our managed IT services let you concentrate on what matters
Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:
What can our solutions help MSPs with?
Trouble-free and up-to-date
Ensuring that your customers' businesses run smoothly day and night. Preventing downtime and outages by performing routine maintenance tasks for hardware and providing ongoing help desk and remote IT support.
Guarantee continuity
Ensuring continuity of services and providing quick response when needed. This allows changes to be made quickly and downtime to be avoided. Where and when needed, the appropriate form of services and support can be provided, and any problems that arise in between can be fixed.
Remote support
Through remote management, the customers' IT infrastructure can be effectively managed and secured at any time and from any location. This also provides MSP employees with the ability to work remotely.
Automating manual tasks
Security problems can be prevented by monitoring servers and Web sites. Updates to software and operating systems can be automated and if anomalies are found then clients can be alerted immediately. Most important here is maintaining business continuity, avoid any kind of data loss and focus on backing up data and restoring when needed.
Safe and compliant
Customers can be made aware of the expiration dates of their software licenses, and their security methods can be reviewed against current laws and regulations. It is also important that customers' payment information is secure.
What clients say about our Managed IT Services
Tecnologia implemented such a powerful platform that we had no break in service when our employees had to work from home due to the COVID-19 pandemic. We weren't concerned about how to shift to a remote working environment because Integris facilitated a seamless transition.
Tecnologia has been an outstanding partner. Their team is professional, knowledgeable and customer-service driven. Tecnologia proactive collaborative approach has been critical in helping us build an IT infrastructure that enables our success today and supports our long-term positioning strategy.
I've been a customer for more than a decade. Tecnologia is an example of the way Managed Services should be done. They do their very best to make sure you succeed. If there's an issue, they step in immediately. We will continue to be a customer for years to come.
